Research Statistics
Research Statistics
Asterisk users do not use Mobile UC features, only 10% conference in a second user during a mobile call.
Related Report: The Asterisk and Mobile UC Potential
2x more Asterisk users plan to implment BlackBerry devices than the Mobile Panel.
Report Report: The Asterisk and Mobile UC Potential
6x more Asterisk users want to implement Nokia devices than the Mobile Panal.
Related Report: The Asterisk and Mobile UC Potential
Asterisk users consider their Laptop to be 2x more important than the Mobile Panal.
Related Report: The Asterisk and Mobile UC Potential
Top Performers are 6x more satisfied with their mobile operators than Poor Performers.
Related Report: Beyond Unified Communications: How Mobile UC Changes Business
Top Performers are 7x more satisfied with their companies mobile communications policies and support, than Poor Performers.
Related Report: Beyond Unified Communications: How Mobile UC Changes Business
Top Performers are 3x more satisfied with their mobile phone than Poor Performers.
Related Report: Beyond Unified Communications: How Mobile UC Changes Business
Top Performers are 3x more likely to have developers creating custom mobile apps, specialized mobile device and application support staff, and critical enterprise apps that are optimized for mobile devices, that Poor Performers.
Related Reports: Beyond Unified Communications: How Mobile UC Changes Business
3x more Top Performers have their missed calls go to enterprise voicemail than do Poor Performers.
Related Report: Beyond Unified Communications: How Mobile UC Changes Business
4x more Top Performers use conference in a second user during a mobile call than Poor Performers.
Related Report: Beyond Unified Communications: How Mobile UC Changes Business
2x more of the Mobile Panel plan to support the iPhone in the next six months than the BlackBerry.
Related Report: Beyond Unified Communications: How Mobile UC Changes Business
Easy to use Mobile UC is the 2nd most important Mobile UC feature.
Related Report: Beyond Unified Communications: How Mobile UC Changes Business
Top Performers are 5x more satisfied with their company's communication policies and priority than Asterisk users.
Related Report: The Asterisk and Mobile UC Potential
Top performers are 6x more likely than Asterisk users to have Specialized Mobile devices and application support staff.
Related Report: The Asterisk and Mobile UC Potential
78% of the Mobile UC panel rate Reliability as Very Important.
Related Report: Beyond Unified Communications: How Mobile UC Changes Businessl
Users of Large Companies have 3x more wikis for Customers and/or Partners already in place, than do 'Others'.
Related Report: Wikis in Large Companies
Users of Large Companies already have in place 2x more wikis for employees than do 'Others'.
Related Report: Wikis in Large Companies
Users in Large Companies consume fewer wiki articles than Users in Small Companies. 25% more Large Companies consume at least 1 wiki article per week compared to users in Small Companies. 80% more users of Small Companies consume atleast 1 wiki article a day than Large Companie Users.
Related Report: Wikis in Large Companies
The 3 most critical features in forums are Unique Content, Large Community of Contributors, and Many entries.
Related Report: Forums in Small Companies
70% more Small Companies use forums for Customers and/or Partners, than for Employees.
Related Report: Forums in Small Companies
3 quarters of Small Companies have No Plans to publish Forums for employees.
Related Report: Forums in Small Companies
Small Companies tend to rely on forums more than users in Large Companies: 30% more Small Companies consume atleast 1 forum post every other day.
Related Report: Forums in Small Companies
1.9 times more Large Companies have Forums in place for customers and/or partners than 'Others'.
52% have no plans to create forums for customers and/or customers
Related Report: Forums in Large Companies2.5 times more Large Companies publish forums for employees than 'Others'.
Related Report: Forums in Large Companies
77% more Small Business users (less that 1,000 employees) consume at least 1 forum post a day, as compared to Large company users.
Related Report: Forums in Large Companies33% more Large companies consume at least 1 forum post each week, as compared to Others.
Related Report: Forums in Large Companies
Only 16% of the Web 2.0 panel read a tweet last month.
Related Report: Twitter in Business
Presence of a Forum improves the perception of a vendor for 48% of the Web 2.0 Panel.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
Presence of a Wiki, improves the perception of a vendor for 38% of the Web 2.0 Panel.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
Presence of a blog, improves the perception of a vendor for 36% of the Web 2.0 Panel.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
The Web 2.0 panel registered Easily searchable content as the most important feature of forums.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
47% of the Web 2.0 panel chose Improving Communications as the most important Drivers for Business Adoption of Forums.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
70% of the Web 2.0 panel have no plans for Public Forums.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
According to the Web 2.0 panel, Relevant content was the most important Blog Feature.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
Top driver for Blog adoption is Improving Communications.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
66% of the Web 2.0 panel have no plans for a Public Blog.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
Easily searchable content is the most important wiki feature according to the Web 2.0 panel.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
Top driver for wiki adoption is improving communications, closely followed by Create, leverage group wisdom
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
78% of the Web 2.0 panel have no plans for Public Wikis.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
3x more wikis are deployed for Employees than for the Public or Customers or Partners.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
31% of the Web 2.0 panel consume atleast 1 forum each week.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
31% of the Web 2.0 panel consume atleast 1 wiki each week.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
47% of the Web 2.0 panel consume at least 1 blog each week.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory
The top driver for adopting blogs among users in Large Companies is to Improve Communications.
Related Report: Blogs in Large Companies
22% of users in Large companies do not read blogs.
Related Report: Blogs in Large Companies
2x more small and medium business users (less than 1,000 employees) consume blogs 15+ times per month than users in Large companies.
Related Report: Blogs in Large Companies
44% of Large Companies have no plans to publish blogs for employees.
Related Report: Blogs in Large Companies
51% of respondents expect that their use of PC Video will increase.
Related Report: Why Video Communications is a Business Best Practice
34% of respondents report that Video Communications is increasing as a result of Less Travel.
Related Report: Video Communications 2.0
56% of respondents expect their use of Video Communications will Stay the Same.
Related Report: Video Communications 2.0
33% of Video Panel recommended New Technology to improve Video Communications.
Related Report: Video Communications 2.0
45% of Video 2.0 Panel video sessions are with co-workers and higher ups.
Related Report: Video Communications 2.0
51% of TANDBERG users expect Innovation to increase as a result of the Cisco-TANDBERG acquisition.
Related Report: TANDBERG Users on Cisco-TANDBERG Acquisition
50% of TANDBERG users expect that their consumption of TANDBERG service will increase as a result of the transaction.
Related Report: TANDBERG Users on Cisco-TANDBERG Acquisition
29% of TANDBERG users expect their purchases of Polycom Telepresence equipment to increase.
Related Report: TANDBERG Users on Cisco-TANDBERG Acquisition
75% of TANDBERG users expect industry Interoperability to increase as a result of the transaction.
Related Report: TANDBERG Users on Cisco-TANDBERG Acquisition
33% of TANDBERG users expect their consumption of Cisco service to increase.
Related Report: TANDBERG Users on Cisco-TANDBERG Acquisition
50% of TANDBERG users expect their use of TANDBERG equipment to increase. 50% expected it to stay the same. None expected their use to decline.
Related Report: TANDBERG Users on Cisco-TANDBERG Acquisition
30% of Telepresence Panel expect an increase in Telepresence usage because it was cheaper than travel.
Related Report: Telepresence 2009
5 x more Telepresence users than Others expect Telepresence usage to increase.
Related Report: Telepresence 2009
4.5 x more Telepresence users consider their Telepresence experience to be High Quality than Others.
Related Report: Telepresence 2009
Telepresense users consider room video conferencing 6 x more important to their job performance, than others.
Related Report: Telepresence 2009
2 times more small businesses use desktop video conferencing than room video conferences.
Related report: The Desktop Video Conferencing Experience
Customers are the most frequent desktop video participants.
Related report: The Desktop Video Conferencing Experience
2 times more small businesses use desktop video conferencing than room video conferences.
Related report: The Desktop Video Conferencing Experience
Instant Messaging, SMS and read me email (text to speech) are 2 times more important for mobile email users than others.
Voicemail as email is 4.6 times more important for mobile users than others.
A minlet is a short duration period of time, typically the length of an elevator ride, pausing at a traffic light or queuing at a lunch counter where the person needs only to be partly attentive to their surroundings. A minlet is suitable for checking or reading email on a mobile device.
Mobile email users receive 16% more email than others.
27% of respondents chose mobile phone integrations as the best improvement to the email experience.
MidMarket companies waste twice as much time dealing with spam than others.
MidMarket Suffers From Poor Spam ControlMidMarket companies receive 30% more spam than others.
MidMarket Suffers From Poor Spam ControlMidMarket companies have 40% higher (worse) Spam Index than others.
MidMarket Suffers From Poor Spam ControlMidMarket participates in 66% more video conferences with partners and suppliers than large enterprise.
Related report: MidMarket Leads Video Conferencing Adoption
The MidMarket has video conferences 20% more frequently than others.
Related report: MidMarket Leads Video Conferencing Adoption
MidMarket uses video conferencing 13% more than enterprise segment.
Related report: MidMarket Leads Video Conferencing Adoption
MidMarket uses video conferencing 53% more than small business.
Related report: MidMarket Leads Video Conferencing Adoption
Top Performers, as compared to Poor Performers have:
- 20% more very satisfied customers
- 72% more very satisfied employees
- 85% more revenue per employee
- 20% more market share
- 5.5 higher satisfaction with the conferencing experience
68% of respondents rated reliability as very important factor in video conferencing decisions. (The highest rated).
Customer-facing professionals spend 47% more time conferencing with coworkers and higherups than customers, as compared to all respondents.
Respondents spend an average 39 hours per month in meetings with suppliers, customers, coworkers and higherups.
On average, video conferences are 25% shorter than face-to-face meetings.
50% of the respondents would rather pay $91 to attend a video conference than drive 40 miles to attend a meeting.
Respondents have 10% more video conferences with coworkers or higherups than with customers.
Business users participate in an average of 5.8 face-to-face meetings each month with customers.
24% of respondents rated video conferencing as very important to their job success.
12% of respondents are very satisfied with their conferencing experience.
63% of respondents rated conferencing as very important to the success of their business.
The Top Performers, as compared to the Poor Performers have:
- 4 x more very satisfied customers
- 3 x more very satisfied employees
- 4 x more revenue per employee
- 6% more market share
Business users waste an average of 25 hours a year dealing with spam.
27% of business email users know someone who had been phished.
Business users receive an average of 2,200 spam email messages each year.
Spam is the third most frequent source of business email.
Email is rated 6 times MORE important than instant messaging.
Email is rated 2 x MORE important than desktop telephone service.
Email service is rated 50% MORE important than mobile voice service.
Business users receive an average of 73 email messages per day.
21% of respondents are very satisfied with their email experience.
83% of respondents rate email as very important to the success of their business.
33% of email are notification messages - from media, business processes and coworkers.
Despite the best efforts of anti-spam initiatives, the average business email user still receives 11.2 spam messages every day.
68% of all enterprise email originate outside the company.
Posts: All-Time Highest Rated
- Why Register?
- Guest Blog: Convincing Business Leaders About The Green Value of Their Low-Carbon Products
- Internet on Us
- 10 Most Popular Blog Entries of 2009
- Brockmann Guest Blogs for No Jitter
- Cisco Cius
- Swatting Is a New Dangerous Sport
- Identity Thieves Masquerade as Job Sites
- Cost Saving Strategies: Why Video Managed Services?
- Video Conferencing Consultants